Currently we only offer shipping within Australia

It depends where you are located. Most orders are shipped same or next business day & will take 1-3 days within Australia.
Delivery timeframes are estimates only. Please note, there may be delays in preparing orders during major sale events.
For more detail refer to our Shipping & Returns page.

For domestic orders under $120 a $12 flat rate shipping fee applies.

Our Warehouse and Logistics facility are located Melbourne Victoria.

Sorry, currently we do not offer a warehouse pickup service due to safety policies.

Once your parcel has been dispatched you will receive a confirmation email containing your tracking number. For the most detailed and up to date information we recommend tracking your parcel directly through the Australia Post website by entering your tracking number here.

Please check the tracking provided via email. You can then email us to investigate or open an investigation yourself with Australia Post.
We kindly advise that after the item departs from our warehouse, Australia Post becomes the sole provider of any updates regarding the item's location.

To assist with finding the perfect ring size, you can view and download our complete ring size guide here.

If you would like to make your chain styles longer, we would suggest purchasing our Chain Extender available in both gold and silver.
This allows you to increase the length of your necklaces or bracelets by up to 5cm.

We do not currently offer custom sizing of our jewellery pieces. However, if you would like more information on sizing or to chat to one of our friendly team members, please email info@stgeran.com.au

We do not currently offer customisation of our jewellery pieces. However, if you would like more information or to chat to one of our friendly team members, please email info@stgeran.com,.au

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